Store Policy

At Mattress Dogzzz, we're dedicated to ensuring that you and your family experience the perfect night's sleep. We understand that the decision-making process in-store can be challenging, especially when considering that five minutes here can impact eight hours at home. That's why we proudly offer our exclusive Comfort Guarantee.

Within the initial 90 days of purchase, if you find that your mattress isn't quite meeting your expectations, provided you've invested in a mattress protector, we invite you back to our store to select another mattress of equal or greater value. Should you opt for a higher-priced mattress, simply cover the price difference. Your comfort and satisfaction remain our primary focus, ensuring you enjoy the ultimate sleeping experience.

It's important to note that as part of our commitment to exceptional service, we do not offer cash refunds. Additionally, clearance or AS-IS items are considered final sales. However, we're more than happy to assist you in finding an alternative mattress that perfectly aligns with your preferences.

As a family-owned enterprise, our core values of integrity and compassion guide everything we do. That's why we provide a redelivery service for your convenience, with a modest fee of $99 covering the cost of retrieving the original mattress and delivering your new selection.

We sincerely appreciate your decision to trust Mattress Dogzzz for your family's sleep needs. Rest assured, we will continue to serve you and your loved ones with unwavering dedication and excellence.