Shipping Information
Shipping Policy
At Mattress Dogzzz, we prioritize both business excellence and family care. We've partnered exclusively with trusted shipping providers to ensure every order arrives promptly and securely. For purchases exceeding $999 from select brands and specific locations, delivery is free—please visit our store for more details.
Your satisfaction and peace of mind are our top priorities, and we're here to make sure your shopping experience with us is worry-free, so you don't lose sleep over it.
If you have any questions regarding our shipping methods or associated costs, please reach out to us without hesitation.
Return & Exchange Policy
At Mattress Dogzzz, your comfort is our top priority. As a local family-owned business, we are dedicated to ensuring your satisfaction with every purchase. Please read our return and exchange policy carefully:
Mattress Returns and Exchanges:
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You have 90 days from the date of purchase to exchange your mattress if it does not meet your expectations.
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Mattresses must be in sanitary condition with no stains to qualify for the exchange.
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A mattress protector must have been purchased with the mattress.
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What you paid for the original mattress will be applied towards the purchase of another mattress; no refunds are given.
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If you select a mattress of greater value, the difference must be paid by the customer.
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There will be a $99 re-delivery fee to pick up the current mattress and deliver the new selected mattress.
Personal Items Policy
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Mattress protectors, pillows, and sheets are considered personal items and are non-returnable.
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These items do not have trial periods or returns.
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In-store Details:
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For more details about our policies or to initiate an exchange, please visit our store.
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Our knowledgeable staff members are here to assists you and ensure your experience with us is exceptional
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We value your satisfaction and strive to provide the best possible service.
Thank you for choosing us for your family's sleep needs.
Mattress Dogzzz,