MATTRESS DOGZZZ PRIVACY POLICY
This privacy notice discloses the privacy practices for mattressdogzzz.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to provide services for you.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
We use third-party tracking software including Google Universal Analytics, Meta Pixel, Google Ads Pixel, and other tracking tools. These tools do not collect personal identification details. Please review the privacy statements accordingly if you are concerned with the data these tracking platforms collect: Google Universal Analytics, other Google Platforms, Meta Ads. We cannot provide you with personal data collected by these platforms because we do not receive personal data from them.
Accessibility
If you are visually impaired or need help navigating the site, please contact us at (314)-455-3416 or info@mattressdogzzz.com
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
-See what data we have about you, if any.
-Change/correct any data we have about you.
-Have us delete any data we have about you.
-Express any concern you have about our use of your data.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service or to provide requested information) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone.
If you are visually impaired or need help navigating the site, please contact us at the following info:
Phone: (314)-455-3416
Email:info@mattressdogzzz.com
Shipping Information
Shipping Policy
At Mattress Dogzzz, we prioritize both business excellence and family care. We’ve partnered exclusively with trusted shipping providers to ensure every order arrives promptly and securely. For purchases exceeding $999 from select brands and specific locations, delivery is free—please visit our store for more details.
Your satisfaction and peace of mind are our top priorities, and we’re here to make sure your shopping experience with us is worry-free, so you don’t lose sleep over it.
If you have any questions regarding our shipping methods or associated costs, please reach out to us without hesitation.
Return & Exchange Policy
At Mattress Dogzzz, your comfort is our top priority. As a local family-owned business, we are dedicated to ensuring your satisfaction with every purchase. Please read our return and exchange policy carefully:
Mattress Returns and Exchanges:
-
You have 90 days from the date of purchase to exchange your mattress if it does not meet your expectations.
-
Mattresses must be in sanitary condition with no stains to qualify for the exchange.
-
A mattress protector must have been purchased with the mattress.
-
What you paid for the original mattress will be applied towards the purchase of another mattress; no refunds are given.
-
If you select a mattress of greater value, the difference must be paid by the customer.
-
There will be a $99 re-delivery fee to pick up the current mattress and deliver the new selected mattress.
Personal Items Policy
-
Mattress protectors, pillows, and sheets are considered personal items and are non-returnable.
-
These items do not have trial periods or returns.
In-store Details:
-
For more details about our policies or to initiate an exchange, please visit our store.
-
Our knowledgeable staff members are here to assists you and ensure your experience with us is exceptional
We value your satisfaction and strive to provide the best possible service.
Thank you for choosing us for your family’s sleep needs.
Mattress Dogzzz,
Store Policy
Comfort Guarantee
At Mattress Dogzzz, we’re dedicated to ensuring that you and your family experience the perfect night’s sleep. We understand that the decision-making process in-store can be challenging, especially when considering that five minutes here can impact eight hours at home. That’s why we proudly offer our exclusive Comfort Guarantee.
Within the initial 90 days of purchase, if you find that your mattress isn’t quite meeting your expectations, provided you’ve invested in a mattress protector, we invite you back to our store to select another mattress of equal or greater value. Should you opt for a higher-priced mattress, simply cover the price difference. Your comfort and satisfaction remain our primary focus, ensuring you enjoy the ultimate sleeping experience.
It’s important to note that as part of our commitment to exceptional service, we do not offer cash refunds. Additionally, clearance or AS-IS items are considered final sales. However, we’re more than happy to assist you in finding an alternative mattress that perfectly aligns with your preferences.
As a family-owned enterprise, our core values of integrity and compassion guide everything we do. That’s why we provide a redelivery service for your convenience, with a modest fee of $99 covering the cost of retrieving the original mattress and delivering your new selection.
We sincerely appreciate your decision to trust Mattress Dogzzz for your family’s sleep needs. Rest assured, we will continue to serve you and your loved ones with unwavering dedication and excellence.
Payment Methods
The payments we accept are :
Visa, MasterCard, American Express, Discover, Diners Club, JCB
Financing or Lease To Own Payment options through Acima, Snap, Citi Financial, TD Bank, and Syncrony